Contact PremHair
Need to reach us? We're here to help.
Please feel free to contact us with any questions you may have about PremHair.
We will help you to solve the problem with the most serious attitude.
Live Chat
Mon - Fri 9:00 AM - 6:00 PM PST
service@premhair.com
Call or Text
+1 (321)-800-8810
Contact Form
Top Questions
WHAT ARE INELIGIBLE PRODUCTS FOR A RETURN?
The frontal lace was cut or damaged -The original packing or product was altered -The item was worn or sprayed with any hair styling products -The made-to-measure product
CANCELLATION
- There is no fee for cancellations on orders placed within 48 hours.
- Any cancellation for orders placed on our website after 48 hours will incur a 10% restocking fee.
- Any cancellation for orders placed on our website after 1 week will incur a 30% restocking fee.
- Any cancellation for orders placed on our website after 4 week will incur a 50% restocking fee.
How long dose it take to ship my order?
The average shipping time is about 5-7 business days, the exact time may be influenced by Force Majeure sometimes.